Terms & Conditions

1. Terms & Conditions

This is an Agreement (“Agreement”) between Aplent Technologies Private Limited, herein (“Fiorefy POS”), having an office and place of business at WeWork, Embassy Galaxy Business Park, A-44 & 45, SushilMarg, Block A, Industrial Area, Sector 62, Noida Sector 62, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201309 and the entity agreeing to the terms herein (“Participant”, “You”, “you”, or “Customer”). By using or accessing any part of the Service, you agree that you have read, understand, and agree to be bound by all of these terms and conditions. If you do not agree to all of these terms and conditions, you must not use or access the Service. If you are entering into this Agreement on behalf of a company, you represent that you have the authority to bind that company to the terms of this Agreement.

1. Description of Service

Fiorefy POS provides Inventory management and Point of Sales service as a web service named Fiorefy POS (herein after referred as “Service” or “Services”). The Service is offered and provided subject to the terms and conditions of this Agreement. The Customer shall connect to the Service using any Internet browser supported by the Service. The Customer is responsible for obtaining access to the Internet and the equipment necessary to access the service.

2. Modification of Terms of Service

Fiorefy POS reserves the right to update and change the Terms of Service from time to time and the updated version will be published on our website at http://aplent.com/term-conditions.html. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to this Terms of Service. You may terminate your use of the Services if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. Your continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at http://aplent.com/term-conditions.html.

3. Restrictions on Use

In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer or otherwise make available to any third party the Services; (ii) provide any service based on the Services without prior written permission; (iii) use the Services for spamming and other illegal purposes; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features, functions or graphics of the Service.

4. Payment, Refund and Subscription terms

1. A free trial may be given on case to case basis.
2. To continue using the Services, you must begin a paid subscription which requires a valid credit card. Enterprise customers may request a paper contract that includes alternate billing arrangements including Purchase Orders.
3. Paid plans are as per our pricing plans that are available at http://www.aplent.com/pricing.
4. The Service is billed on a monthly and annual basis. The amount billed, depending on the plan selected by the Customer is non-refundable. There will be no refunds or credits for partial months of service.
5. Information on the subscription options and charges for all paid Services is available in the pricing page of our website.
6. Fiorefy POS reserves the right to change the subscription fee from time to time.
7. Any payment made against "One time setup fee" or "Travel" or "Go Live support fee" are non-refundable.
8. In case of non-payment for any reason or any violation of these terms, Fiorefy POS shall be entitled – without liability – to immediately bar Customer’s access to the Service.

5. Data ownership & Privacy

1. Fiorefy POS does not own any Customer Data. The Customer shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use any and all Customer Data.
2. Fiorefy POS shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any data.
3. Solely and only for the purpose of providing the services to you, you grant Fiorefy POS royalty free, worldwide permission to access, copy, distribute, store, transmit, reformat, display and perform the content of your account.
4. Personal information you provide through the Service is governed by our Privacy Policy. Your election to use the Service indicates your acceptance of the terms of our Privacy Policy.
5. You hereby consent that, Fiorefy POS may identify you as a customer of the service (using your name and logo) and generally describe the products or services it provides to you in its promotional materials, presentations, press releases and proposals to other current and prospective customers.
6. If the Customer does not renew the subscription for the Service, Fiorefy POS shall provide all Customer Data in a generally accessible format within 60 days after the end of such a term and thereafter may delete the customer account and all of the Customer Data. Please note that some information like billing and subscription may remain with us for accounting and legal reasons. Additionally, Customer Data may remain with us for the period of 120 days beyond which it is completely deleted.

7. General Account Terms

1. Access to the Service is only available to the Customer and the Users to whom the Customer grants access, subject to the Customer making the applicable payments for the Service under this Agreement.
2. Usernames and passwords are personal, and are to be considered part of Confidential Information of Customer. The Customer is at all times fully liable for all acts and omissions by Users whom the Customer has granted access and agrees to indemnify Fiorefy POS for all claims and losses related to such acts and omissions.
3. The Customer may not use the Service for any illegal or unauthorized purpose. The Customer must not, in the use of the Service, violate any laws in customer jurisdiction (including but not limited to copyright laws).
4. Fiorefy POS may make updates to the Service from time to time as per market demands.
5. The Customer is responsible for all taxes and the Customer will pay Fiorefy POS for the Services without any reduction for taxes. If Fiorefy POS is obligated to collect or pay taxes, the taxes will be invoiced to Customer including any bank or transactional charges.
6. Except as expressly set forth herein, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or any of the other’s intellectual property. As between the parties, the Customer owns all Intellectual Property Rights in Customer Data and Fiorefy POS owns all Intellectual Property Rights in the Service.

8. Warranty and Disclaimer

1. Fiorefy POS will at all times reasonably attempt to achieve the highest possible availability and shortest possible access time of the Service, but no warranties of any kind, regarding any specific availability or time of access are granted.
2. Being in the integration space, we do not always have full control over what information we fetch nor the information we push back to online channels, payment gateways as well as accounting solutions. Data that is acceptable in one platform may not be acceptable in another. Given this, Fiorefy POS will try to provide a smooth integration on a best effort basis but cannot guarantee a 100% accurate data sync due to issues that arise from data inconsistency, changing integration interfaces of platforms we support as well as their stability issues.
3. Fiorefy POS agrees to defend, indemnify, and hold harmless the Customer, its Affiliates, and their respective, officers, directors, employees, agents, representatives and contractors from and against any claims, actions, demands, liabilities and expenses, including, without limitation, damages, other monetary relief, expert fees, costs and reasonable legal fees, alleging or resulting from any claim that the Services infringe upon the intellectual property rights of whatever type or form of any third party.
4. Fiorefy POS is not responsible for any delays, delivery failures, or other damage resulting from limitations, delays, and other problems inherent in the use of the Customer provided internet and electronic communications.
5. Except as otherwise provided herein, the Service is provided on an “AS IS” basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of title, merchant-ability, fitness for a particular purpose or non-infringement.
6. Fiorefy POS makes no warranty that

1. the Service is free of viruses or other harmful components;
2. the Service will be error-free or uninterrupted (including, without limitation, interruptions that occur in the context of regularly scheduled maintenance);
3. any information or advice obtained by Customer in connection with the Service will be accurate or complete;
4. he results of using the Service will meet Customer requirements.

9. Limitation of Liability

In no event shall Fiorefy POS be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business profits, business interruption, computer failure, loss of business information, or other loss arising out of or caused by your use of or inability to use the service, even if Fiorefy POS has been advised of the possibility of such damage. Your sole and exclusive remedy for any dispute with Fiorefy POS related to any of the services shall be termination of such service.

In no event shall Fiorefy POS’s entire liability to you in respect of any service, whether direct or indirect, exceed the last 3 months fees paid by you towards such service.